Privacy Policy
Parent Homework Buddy, LLC
Effective Date: August 8, 2026
Last Updated: August 8, 2026
Parent Homework Buddy, LLC ("PHB," "we," "us," or "our") operates www.parenthomeworkbuddy.com (the "Site") and provides the PHB Homework Fundamentals course, educational resources, community features, and related digital or physical products and services (collectively, the "Services").
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This Privacy Policy explains the types of information we collect, how we use and disclose that information, and the choices available to you.
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By using our Site or Services, you acknowledge that you have read and understood this Privacy Policy.
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1. Information We Collect
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Information You Provide Directly
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We may collect information you voluntarily provide to us, including:
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Your name, email address, telephone number, billing address, and mailing address
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Information used to create and manage a Wix Members account, such as your name, email address, username, password, profile information, and account preferences
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Purchase and transaction information, including the products or courses purchased, purchase date, purchase amount, payment status, and refund history
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Messages and information you submit through contact forms, customer-support requests, emails, or social-media messages
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Responses submitted through online surveys, quizzes, assessments, polls, or feedback forms
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Comments, discussion posts, questions, profile information, and other content submitted through community forums or interactive features
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Reviews, testimonials, photographs, videos, or other content you voluntarily provide for possible publication
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Information you submit when entering a promotion, giveaway, or other voluntary activity
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Shipping information if you purchase a physical product in the future
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Some PHB course materials may include downloadable worksheets or workbook exercises that you complete privately. PHB does not collect information written privately in downloaded materials unless you separately choose to submit that information to us.
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Payment Information
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Payments are processed through Wix Payments and its payment-processing partners. PHB does not directly receive or store your complete payment-card number or card security code.
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We may receive transaction-related information such as your name, billing information, purchase amount, payment status, payment method type, and limited payment-card details, such as the last four digits of the card used.
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Your payment information is also subject to the privacy policies and terms of the applicable payment processor.
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Information Collected Automatically
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When you visit or interact with the Site, we and our service providers may automatically collect information such as:
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Your IP address
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Browser type and version
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Device type, operating system, and device identifiers
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Approximate geographic location derived from your IP address
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Pages viewed and links clicked
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Dates and times of visits
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Time spent on the Site
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Referring and exit pages
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Site navigation and interaction information
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Account login and course-access activity
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Purchase and checkout activity
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Cookie identifiers and similar technical information
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We collect this information through cookies, pixels, tags, server logs, and similar technologies.
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Wix Analytics and Google Analytics
We use Wix Analytics and Google Analytics to understand how visitors find and use the Site, measure website performance, evaluate traffic, and improve our content and Services.
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These analytics services may collect information such as:
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Pages viewed
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Session duration
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Referring websites
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Approximate geographic location
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Browser and device information
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Interactions with Site features
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General traffic and usage patterns
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Google Analytics may process information in accordance with Google's own privacy policies and contractual terms. We do not intend to send names, email addresses, or other directly identifying information to Google Analytics.
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Where required by applicable law, analytics cookies will not be activated unless you provide consent through our cookie banner or privacy settings.
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Email and Communication Information
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We use Wix Email Marketing and related Wix communication tools to send course communications, account notifications, receipts, customer-support responses, newsletters, marketing messages, and automated emails.
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These services may collect information about your interaction with an email, including:
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Whether an email was delivered
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Whether an email was opened
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Whether a link in an email was clicked
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The date and time of an interaction
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Device, browser, or general location information associated with the interaction
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You may unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the email. You may continue to receive nonpromotional messages that are necessary to administer your account, deliver a purchase, respond to a request, or provide important information about the Services.
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Information from Social-Media Platforms
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If you follow, contact, tag, mention, or otherwise interact with PHB through Instagram, TikTok, Facebook, YouTube, or another social-media platform, we may receive
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Your name or username
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Your public profile information
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The content of your comment or message
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Information you choose to share with us
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Other information made available to us by the platform
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The social-media platform's own privacy policy governs its collection and use of your information.
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2. How We Use Your Information
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We may use the information we collect to:
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Create, maintain, and manage Wix Members accounts
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Authenticate users and provide secure account access
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Process purchases and provide access to course content
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Deliver digital products, downloads, and educational materials
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Process and fulfill physical product orders if physical products are offered
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Provide customer service and respond to questions
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Send receipts, account notices, course updates, and other transactional communications
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Send newsletters, marketing emails, educational updates, and promotions when permitted by law
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Administer surveys, quizzes, assessments, community discussions, or feedback activities
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Personalize and improve the Site, courses, products, and user experience
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Understand website traffic and how visitors use the Site
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Measure the effectiveness of emails, content, and marketing efforts
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Review and publish testimonials when appropriate permission has been obtained
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Operate and moderate community forums and interactive features
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Detect and prevent fraudulent, abusive, unauthorized, or unlawful activity
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Protect the security and integrity of the Site and Services
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Enforce our Terms and Conditions and other agreements
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Maintain business, accounting, transaction, and tax records
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Comply with applicable legal, regulatory, accounting, tax, and payment-processing requirements
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Establish, exercise, or defend legal claims
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We may also use information for another purpose disclosed to you when the information is collected or with your consent.
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3. Community Forums, Comments, and Interactive Features
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The Site may include community forums, comments, quizzes, surveys, profile pages, discussion areas, and other interactive features.
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Information you choose to post in a public or member-visible area may be viewed, copied, saved, or shared by other users. PHB cannot control how other users use information that you voluntarily make available through these features.
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Please do not post sensitive or unnecessary personal information about yourself or a child. This includes:
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A child's full name
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Home address
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School name or classroom
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Personal telephone number or email address
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Exact birth date
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Student identification information
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Medical or disability information
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Educational records
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Photographs containing identifying school or location information
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Any information you would not want made visible to other community members
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PHB may moderate, restrict, edit, or remove community content when we believe it violates our policies, creates a safety or privacy concern, or is otherwise inappropriate. However, we do not guarantee that we will review every submission.
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4. Testimonials, Reviews, and User Content
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If you provide PHB with a review, testimonial, photograph, video, success story, or other content, we may ask for permission to use that content in connection with our Site, social-media accounts, emails, advertisements, courses, or other promotional materials.
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Identifying testimonials may include information such as:
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Your first name or full name
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General location
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Photograph or video
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Social-media username
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Professional role
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Statements about your experience with PHB
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We will obtain appropriate permission before intentionally publishing a testimonial that identifies you.
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You may request that we stop using an identifiable testimonial in future materials by contacting us at jessie@parenthomeworkbuddy.com. We will make reasonable efforts to honor the request, but we may not be able to remove materials that were previously printed, distributed, shared by others, or incorporated into completed publications.
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Testimonials reflect the individual experiences and opinions of the people providing them. Individual results may vary.
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5. How We Share Information
We do not sell personal information for money.
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We may disclose information to the following categories of recipients:
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Wix
We use Wix for website hosting, Wix Members accounts, course delivery, payment processing, forms, surveys, quizzes, community features, email marketing, analytics, customer management, and other website or business functions.
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Information processed through the Site may therefore be stored or processed by Wix and its service providers in accordance with Wix's applicable privacy policies and terms.
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Google Analytics
We use Google Analytics to understand website traffic and usage. Google may collect and process analytics information on our behalf in accordance with Google's applicable terms and privacy practices.
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Business Service Providers
We may disclose information to service providers that help us:
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Host and operate the Site
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Process payments
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Deliver courses and digital products
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Manage member accounts
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Send emails and automated communications
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Provide analytics
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Operate surveys, quizzes, or community features
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Provide customer support
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Maintain records
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Prevent fraud
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Provide accounting, legal, technical, or administrative services
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These providers may access information only as reasonably necessary to perform services for us or as otherwise permitted by their agreements and applicable law.
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Shipping Providers
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If PHB offers physical products, we may provide your name, shipping address, email address, telephone number, and necessary order information to shipping and fulfillment providers such as the United States Postal Service or UPS.
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Affiliate Partners and Retailers
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The Site may contain affiliate links to third-party products or retailers. If you select an affiliate link, the retailer, affiliate network, or another third party may use cookies or similar technologies to recognize that you arrived through a PHB link.
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PHB may receive a commission if you make a qualifying purchase. We may also receive reports showing information such as whether a purchase occurred, the type of product purchased, the purchase amount, or the commission earned. We generally do not receive your complete payment-card information from an affiliate retailer.
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The third party's own privacy policy governs the information it collects when you visit its website or make a purchase.
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Legal and Safety Disclosures
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We may disclose information if we reasonably believe disclosure is necessary to:
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Comply with a law, court order, subpoena, or legal process
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Respond to a lawful government request
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Protect the rights, property, or safety of PHB, our customers, or others
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Investigate suspected fraud, abuse, security incidents, or violations of our policies
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Establish, exercise, or defend legal claims
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Business Transfers
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Information may be disclosed or transferred as part of a merger, acquisition, financing, reorganization, bankruptcy, sale of company assets, or similar business transaction.
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6. Cookies and Similar Technologies
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We and our service providers use cookies and similar technologies to operate the Site, remember visitor preferences, maintain member sessions, understand website usage, measure email and marketing performance, and support Site features.
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The Site may use the following categories of cookies:
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Essential Cookies
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Essential cookies are necessary for functions such as:
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Website security
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Account login
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Member authentication
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Shopping-cart and checkout functions
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Payment processing
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Course access
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Remembering privacy preferences
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Core website operation
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The Site may not function properly without these cookies.
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Functional Cookies
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Functional cookies may remember choices or settings that improve your experience, such as account, language, display, or Site preferences.
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Analytics Cookies
Analytics cookies used by Wix Analytics, Google Analytics, or similar tools help us understand Site traffic, visitor interactions, and website performance.
Marketing and Social-Media Cookies
Marketing, affiliate, embedded-content, and social-media technologies may be used to:
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Measure marketing or affiliate activity
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Recognize referrals
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Display or support embedded content
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Measure engagement
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Connect Site activity with third-party platforms
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Where required, we will request consent before activating nonessential cookies. You can use our cookie banner or privacy settings to accept, reject, or manage certain cookie categories.
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You may also manage cookies through your browser settings. Blocking cookies may prevent certain Site features from operating properly.
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7. Embedded Content and Third-Party Features
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The Site may occasionally include embedded content from social-media, video, or other third-party platforms, such as Instagram, TikTok, Facebook, or YouTube.
Embedded content may allow the third-party provider to:
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Receive your IP address
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Collect browser or device information
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Place or read cookies
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Track your interaction with the embedded content
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Associate your interaction with an account you have with that provider
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Your interaction with embedded content is governed by the privacy policy of the applicable third party. Where required by law, nonessential embedded content or related tracking technologies may be restricted until you provide consent.
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8. Children's Privacy
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PHB Homework Fundamentals and the Site are intended for parents, guardians, educators, and other adults. They are not directed to children under 13.
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Children under 13 should not:
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Create a Wix Members account
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Make a purchase
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Subscribe to marketing emails
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Post in community forums
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Complete or submit online surveys or quizzes
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Send personal information through contact forms
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Otherwise provide personal information directly to PHB
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We do not knowingly collect personal information directly from children under 13.
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Parents and caregivers may discuss their children when using PHB's Services. Please avoid submitting unnecessary identifying information about a child, including the child's full name, address, school, classroom, exact birth date, medical information, educational records, photographs, or other sensitive information.
If you believe that a child under 16 has submitted personal information directly to us, contact us at jessie@parenthomeworkbuddy.com. We will review the request and take appropriate steps to delete the information when required.
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9. Marketing Communications
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We may send marketing emails, newsletters, course announcements, educational resources, product updates, or promotions if you subscribe, opt in, or if we are otherwise permitted to do so by applicable law.
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You can unsubscribe from promotional emails at any time by selecting the unsubscribe link included in the email or contacting us at jessie@parenthomeworkbuddy.com.
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Unsubscribing from marketing emails will not prevent us from sending necessary nonmarketing communications, such as:
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Purchase confirmations
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Receipts
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Account notices
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Password or security messages
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Course-access information
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Customer-support responses
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Material updates affecting a purchased Service
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10. Data Security
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We use reasonable administrative, technical, and organizational safeguards designed to protect personal information
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These safeguards may include:
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Using Wix's security infrastructure
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Limiting access to business information
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Using password-protected accounts
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Using payment processors rather than directly storing complete payment-card information
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Taking reasonable measures to protect PHB's devices, accounts, and records
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However, no method of transmission over the internet or method of electronic storage is completely secure. We cannot guarantee that personal information will never be accessed, disclosed, altered, lost, or destroyed.
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You are responsible for maintaining the confidentiality of your account credentials and for notifying us if you believe your account has been accessed without authorization.
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11. Your Privacy Rights and Choices
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Depending on where you live and subject to applicable legal exceptions, you may have the right to:
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Request information about the personal information we collect or maintain
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Request access to or a copy of your personal information
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Request correction of inaccurate personal information
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Request deletion of certain personal information
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Withdraw consent where processing is based on consent
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Opt out of promotional emails
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Manage certain cookies through our cookie banner
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Opt out of certain targeted advertising, sale, or sharing activities where applicable
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Appeal a decision regarding a privacy request where applicable law provides that right
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These rights are not absolute. We may deny or limit a request when permitted by law, including when information must be maintained for transaction, accounting, tax, security, fraud-prevention, contractual, or legal purposes.
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To submit a privacy request, contact us at [insert email].
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Before completing a request, we may ask you to verify your identity and provide information reasonably necessary to locate your records. We will respond within the time required by applicable law.
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You may also contact us to request closure of your Wix Members account. Closing an account may result in the loss of access to purchased course content, depending on the terms associated with your purchase. Certain transaction and legal records may be retained after an account is closed.
12. Data Retention
We retain personal information for as long as reasonably necessary to:
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Provide the Services
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Maintain your account
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Provide access to purchased content
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Fulfill transactions
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Respond to customer-support requests
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Maintain appropriate business and financial records
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Comply with legal, tax, accounting, regulatory, and payment-processing obligations
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Prevent fraud and protect security
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Resolve disputes
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Enforce our agreements
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Establish, exercise, or defend legal claims
Different categories of information may be retained for different periods.
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When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal obligations and technical limitations. Information may remain temporarily in backups or archived systems until those systems are overwritten or deleted through ordinary business processes.
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13. Third-Party Websites and Affiliate Links
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The Site may link to websites, social-media pages, retailers, affiliate partners, or other services that PHB does not own or control.
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Selecting a third-party link may allow that third party to collect information about you. PHB is not responsible for the privacy, security, content, or business practices of third-party websites or services.
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We encourage you to review the privacy policy of each third party before providing personal information or completing a purchase.
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14. International Data Processing
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PHB is based in the United States. Wix, Google, and other service providers may process or store information in the United States or other countries where they or their service providers operate.
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Those countries may have privacy laws that differ from the laws where you live. By using the Site, you acknowledge that your information may be processed in locations outside your state or country, subject to applicable legal protections.
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15. "Do Not Track" Signals
Some internet browsers offer a "Do Not Track" setting. Because there is not currently a universally accepted standard for responding to these signals, the Site may not respond to all browser-based "Do Not Track" signals.
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Where required by applicable law, we may recognize supported opt-out preference signals or provide other methods for submitting privacy choices.
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16. Changes to This Privacy Policy
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We may update this Privacy Policy periodically to reflect changes in our Services, technology, business practices, or legal obligations.
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When we update the Policy, we will post the revised version on this page and change the "Last Updated" date.
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If we make material changes, we may provide additional notice through the Site, by email, through your member account, or as otherwise required by law.
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17. Contact Us
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Questions, concerns, and privacy requests may be directed to:
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Parent Homework Buddy, LLC
Knoxville, Tennessee
Email: jessie@parenthomeworkbuddy.com
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